(1) A minimum of 512 kbps speed internet connection is recommended for downloading.
(2) Make sure to download the file before link expiration.
(3) Playing the recording :
(a) Video – Our standard formats are “AVI & MP4″. You can play the recording in any player of your choice provided it supports this format. VLC player is recommended for any OS. You can get it for free from here : http://www.videolan.org/vlc/
(b) Audio – Our standard format is “MP3″. You can play the recording in any audio player of your choice provided it supports this format.
(c) Zip – If the files are in “zip” format, you can use zip extractor tool from here:
http://www.7-zip.org/ (Windows), http://www.winzip.com/ (Windows), http://www.izip.com/ (Mac)
(4) Correctness of the download link and Quality of the recording have been checked at our end. So, please make sure to check the resources at your end thoroughly before contacting us.
(5) If you have issues with downloading and playing the recording in Mac, please let us know.
Please feel free to let us know if there is any technical issue.